About Us

About Calenvi

Calenvi is an online accessories store focused on everyday bags and jewelry that look refined, feel practical, and fit naturally into your routine. Our main collection is built around handbags, crossbody styles, and jewelry designed to be easy to wear, easy to match, and easy to gift.

What We Offer

We curate a comfort-first, day-to-day selection of bags, including:

  • Handbags and shoulder bags for daily use
  • Crossbody and compact styles for on-the-go wear
  • Minimal designs that pair easily with most outfits

We focus on pieces that are simple, wearable, and versatile—so you can choose quickly and use them often.

Where We Operate & Who We Serve

Calenvi is operated online with a Business Office in Romania, and we primarily serve customers in the United Kingdom. This is a standard cross-border eCommerce setup: our support and operations are managed from Romania, while we ship internationally to customers in the UK and other supported markets.

Our policies, customer support, and order updates are managed centrally, so you receive the same service and clarity regardless of where you order from.

How Orders Are Fulfilled

Calenvi operates as an online-only store. To keep our catalog flexible and offer a wider selection, we work with carefully selected fulfillment partners.

Orders are typically processed within 1–2 business days (Monday to Friday). Estimated delivery times depend on the destination and are outlined in our Shipping Policy.

Our Commitment

We believe online shopping should be clear and reliable. That’s why we focus on:

  • Transparency — clear delivery expectations and easy-to-find policies
  • Support — customer service during business hours
  • Secure checkout — encrypted payments through trusted providers
  • Fair returns — a 30-day return window from the delivery date (see policy for details)

For full terms, please review our Return & Refund Policy.

Get in Touch

If you have any questions before or after placing an order, we’re here to help:

Email: contact@calenvi.com
Phone: +40 721 44 1414
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (EET)

Business Information

Calenvi
Business Office Address:
Valea Vintului
Vintu de Jos, Alba Iulia
517893, Romania